I bring deep enterprise cloud and security experience into product strategy — from platform foundations to AI-native workflows. I tackle complex business problems and architect the right technical solutions to solve them.
Numbers that matter.
Where I've built.
- Own product strategy and execution for AWS Security Activation Day — a NAMER-wide program reaching 18,000+ attendees from 5,800+ customers annually, directly contributing to $146M in influenced ARR, $53.9M in launched ARR, and 4.67/5.0 CSAT across 191 events
- Scaled program reach 250% year-over-year while sustaining customer satisfaction
- Partner with AWS Security service teams to convert field intelligence into product decisions, including authoring a PRD for a user attestation and auditing feature that strengthened compliance posture across customer identity workflows
- Mentor 7 Solutions Architects and serve as bar raiser across 22+ candidate assessments and 19 interview loops
- Served as field product partner on Cisco's Duo MFA post-acquisition tiger team — validated product-market fit, surfaced deployment friction, and shaped GTM execution frameworks for a newly integrated security platform
- Translated discovery insights from 35 Systems Architects across the Western region into deployment patterns that contributed to ~50% growth in security bookings within 3 quarters
- Advised executive stakeholders on architectural trade-offs across $15M+ in complex enterprise engagements
- Owned a 10-year product lifecycle for a mission-critical unified communications platform serving 19,000+ users across 36 County of San Diego departments — managing roadmap evolution, feature prioritization, and stakeholder alignment across multiple budget cycles
- Translated complex operational requirements from diverse government personas into multi-phase deployment roadmaps balancing compliance, continuity, and scalability
- Served as long-term strategic technical advisor to county executive leadership across successive administrations
- Voice-of-customer liaison between enterprise clients and Avaya product development, channeling field requirements into product roadmap cycles
- Delivered enterprise telephony and communications architecture across mid-market and enterprise accounts in the Southwest region
- Managed end-to-end project delivery and technical design for enterprise telecommunications deployments
- Coordinated cross-functional teams from design through customer acceptance
What I've shipped.
Scale a North America-wide cloud security field motion to drive measurable enterprise customer activation — without sacrificing the customer experience that made it credible.
- Single-threaded leader for NAMER Security Activation Day: end-to-end planning, scheduling, and speaker advisory
- Designed structured operating frameworks for discovery, architecture validation, and technical decision-making
- Defined program KPIs: CSAT, revenue attribution, field participation rates, and time-to-productivity benchmarks
- Coordinated dozens of Solutions Architects across multiple teams to execute 191 events annually at consistent quality
Design a working Agentic AI prototype targeting systemic Transportation & Logistics inefficiencies, pitched "Shark Tank" style to AWS executive leadership.
- Conducted targeted market research on logistics fleet management to uncover systemic inefficiencies and define high-value automation use-cases
- Authored the strategic executive pitch: problem statement, TAM, growth projections, and product KPIs
- Implemented autonomous decision agents on AWS Bedrock with safety constraints and observable outputs
- Delivered the winning presentation to Senior and Director management alongside 250 peers
Enterprise customers lacked visibility across complex multi-account AWS environments to answer: "Who has IAM permissions to access this specific secret, and what is the business justification for their access?"
- Conducted customer discovery through structured interviews to surface the core audit gap
- Authored a full PRD defining MVP scope, user personas, acceptance criteria, and success metrics
- Built a Python CLI tool with Identity Center cross-account resolution, table/JSON/YAML output formats, and compliance evidence generation
Security teams had no way to answer "who can use this KMS key?" across IAM policies, key policies, and KMS grants in a single view — forcing manual evidence gathering for SOC 2, PCI-DSS, and HIPAA audits.
- Identified the three-source access evaluation gap through field discovery with enterprise security teams
- Authored product requirements defining user attestation, audit evidence, and governance use cases
- Built a Python CLI merging IAM simulation, key policy parsing, and grant enumeration with Identity Center resolution